Privacy on line

Your information is important to us.

Privacy Protection

This policy establishes how we handle the information we learn about you when you visit our site. Protecting the privacy and personal data of our visitors is of utmost importance to us. Protecting your privacy and your personal data is an important aspect of the way we create, organize and act upon our activities on-line and in the company. Our Web site follows the principles set out in the Recommendation of the Council concerning Guidelines Governing the Protection of Privacy.


Purpose Specifications and Data Collection

In general, you can browse the Delcor Web site without disclosing any information about yourself or your company. If you visit the Delcor Web site to read or download information, we collect and store only the following information that is supplied by you in our quote or request forms.


Cookies and Other Technologies

As described above, we will in the future sometimes collect anonymous information from visits to our site to help us provide better customer service. For example, we will keep track of the domains from which people visit and we also measure visitor activity on the Delcor Web site, but we do so in ways that keep the information anonymous. We use the information that we collect to measure the number of visitors to the different areas of our site, and to help us make our site more useful to visitors. This includes analyzing these logs periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interest. The logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our servers.

We collect the anonymous information we mentioned above through the use of various technologies, one of which is called "cookies". A cookie is an element of data that a Web site can send to your browser, which may then be stored on your hard drive. On the OECD Online Bookshop and "MyOECD" (if users register for it), cookies are used to save the visitor's password so that it does not have to be re-entered at each new visit. The following information is stored in the cookies:

  • IP address
  • Session number
  • Customer ID (first name, last name, job function)

Also, when we collect personal data from you in connection with a transaction, we may extract some information about that transaction in an another format and combine it with other data collected to provide a contact database for future information.

This information is used and analyses only at an level to help us understand patterns and equipment specific requirements. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the order or request stage.

We collect the personal data that you volunteer only by other forms, or by email. For more details on these data and the reason why we process the information you can contact: customersupport@delcorpower.com

We do not associate the information stored in a visitor's cookie with any other personal data about that visitor.

All our employees and processors who have access to personal data and are associated with the processing of that data are obliged to respect the confidentiality of data.


Visitor's Choice

Registering your information on our site is optional. If you choose to request a quote or provide personal information or not, you can still use the Web site. However, you will not be able to receive email alerts in the future. Delcor views the customer information that it collects as a valuable and confidential asset of which we take great care to ensure its safety.


Individual Participation / Access

You can ask us whether we are keeping personal data about you, and you can also request to receive a copy of that personal data. Before sending you any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you the personal data.

We will make a sincere effort to respond in a timely manner to your requests to the previous questions or to correct inaccuracies in your personal information. At any time, you may request that we delete or correct your personal information in our logs. For such requests, please contact customersupport@delcorpower.com


Security

We intend to protect the quality and integrity of your personal information. Delcor has implemented technologies and security policies to protect the stored personal data of our users from unauthorized access, improper use, alteration, unlawful or accidental destruction and accidental loss. We will continue to enhance our security procedures, as new technology becomes available. Delcor employees who have access to personal data are obliged to respect the privacy of our visitors and the confidentiality of their personal data.


Notifications of Changes

As Delcor creates new services that may generate a need to amend this privacy statement, Delcor will highlight such changes on the Delcor Web site home page.

Privacy Support

If you have any inquiries about our privacy statement, please contact:

Delcor Power Products
P.O. Box 40334
Fayetteville, NC 28309

 

Ph: (919) 321-0744 / Fax (800) 395-0109 / Email: customersupport@delcorpower.com

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